We are glad to advise that showmyip.com is now back online. Late Wednesday afternoon the problem was fixed by either eNom or Verisign (we've not been able to find out exactly which of them), and from that point the fix gradually was populated to all DNS servers globally. We found things working again late yesterday afternoon, PDT. No one seems to know how it got started, but somehow the DNS root servers started advising showmyip.com as a status NXDOMAIN, meaning there were no records for this domain. This was not correct, and our name servers were fine, and had not been changed in the last few months. Anyone using our IP Address as in http://67.15.225.36/ would have found that everything was working fine. But http://www.showmyip.com/ was definitely not working. It was a nasty feeling of helplessness we suffered from Tuesday morning, until Wednesday afternoon as we attempted to get in touch with someone who could get this fixed, because nothing we had control over would resolve this.
How can this be prevented from ever happening again? I wish we knew. We have setup lookupip.com to point to the same IP Address 67.15.225.36 so that if showmyip.com ever goes off line again like this, users could get the same results from using http://www.lookupip.com/ instead of http://www.showmyip.com/ but we wonder if anyone is going to remember to do that. Likely not. We would have liked to have changed our showmyip.com DNS records to point to our ippages.com server, which we have occasionally done in the past, but we were not able to do this because of the NXDOMAIN status that was stopping everything we tried. Gads. Is there comfort in knowing that this could have happened to anyone's domain name?
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment